Privacy Policy

When you send an enquiry through our forms, we collect your name, phone or WhatsApp number, emirate, the service you are interested in, your message and your email address if you provide it.

When you message or call us on WhatsApp or by phone, we receive the details you share, such as your number and any photos or videos you send.

When you visit our website, we and our advertising and analytics providers automatically collect technical information such as your device, browser, the pages you visit and the ad or link you came from.

To reply to your enquiry, prepare quotes, arrange site visits and carry out installation and repair work.

To improve our website and to measure and improve our advertising.

To keep our business records.

We use tags and cookies from Google (Google Ads and Google Analytics) and Meta (Facebook pixel) to understand how visitors use our website and to measure our advertising. You can control cookies in your browser settings and manage ad settings in your Google and Meta accounts.

We do not sell your personal information. We share it only with service providers that help us run our website and business, such as website hosting, database storage, email delivery and the advertising and analytics platforms mentioned above and where the law requires it.

We keep enquiry details for as long as we need them to reply to you, provide our services and keep our business records.

You can ask us to correct or delete your enquiry details, or to stop contacting you, by emailing or calling us using the details below.

We take reasonable steps to protect your information, but no online service is completely secure.

We may update this policy from time to time. The date at the top shows the latest version.